Safe Gaming Commitment

Jalitaka Responsible Gaming —
Stay in control, stay in the fun

Jalitaka believes gaming should be pure entertainment. Enjoy the thrill of winning and losing — but always within your limits. Our responsible gaming tools give you that control.

Our Commitment

Jalitaka never encourages excessive betting. Our goal is for every member to play with a smile — and to stop with one too.

18+ Age Verified Self-Limit Tools Cooling-Off Period Self-Exclusion

Why does responsible gaming matter?

Why You Can Stay Safe & Have Fun at Jalitaka

Entertainment, not investment

Every game on Jalitaka is meant for enjoyment. Whether it's adding excitement to a cricket match or passing time with slots — it's entertainment. It's best not to treat it as a reliable way to make money.

Stick to Your Budget

If you find yourself tallying things up at the end of the month, set a separate budget for gaming. To help you stick to it, Jalitaka's deposit limit feature lets you set your own cap.

Track your time

Playing for long stretches at a time isn't healthy. Take regular breaks from Jalitaka. Keep a balance between gaming and the time you spend with family, friends, and work. Don't let gaming crowd out the other parts of your life.

Don't chase your losses

Chasing losses by placing bigger bets is the most dangerous pattern there is. Make it a habit to stop for the day once you've reached a certain loss threshold on Jalitaka.

No Secrets from Family

If you feel the need to hide your gaming from family or lie to them about it, that's a warning sign. Jalitaka always encourages honesty with the people close to you.

Asking for help takes courage

If you feel like gaming is getting harder to control, reach out to Jalitaka's support team. There's no shame in requesting self-exclusion — it's a sign of self-awareness.

Jalitaka's Safe Gaming Tools

Activate anytime from within your account

Deposit Limit

Set your own daily, weekly, or monthly deposit limit. Once set, you won't be able to deposit beyond that amount. Lowering your limit takes effect immediately, but increasing it requires a 72-hour waiting period.

Instantly Active

Cooling-Off Period

Temporarily suspend your account for anywhere between 24 hours and 30 days. During this period, you won't be able to log in or place bets. It's a useful way to step back from stress or a bad streak.

24 hours – 30 days

Self-Exclusion

Block your access to the platform entirely for a set period. No bonuses or promo offers will be sent while the exclusion is active. Once the period ends, you'll need to contact support to reactivate your account.

Long-Term Protection

Loss limit

A limit that prevents you from placing further bets for the day or week once you've lost a set amount. It's the most effective tool for stopping yourself from chasing losses.

Auto stop

Reality Check

At regular intervals, a message will appear on your screen reminding you how long you have been playing and how much you have won or lost. It is a simple way to stay aware of where you stand.

Custom Interval

Permanent Account Closure

Permanently close your account. This goes further than self-exclusion — once done, reopening the account is not straightforward. Your real-money balance will be refunded.

Permanent Protection

To activate these tools, log in → go to Profile → Responsible Gaming, or contact support directly.

Jalitaka's full position on responsible gaming

Jalitaka has been clear about one thing from the start — we are in the entertainment business, not the addiction business. If a member suffers financial or emotional harm as a result of playing on our platform, that is our failure. Responsible gaming is not marketing copy for us — it is a core part of how we operate.

Online gaming is still a relatively new concept for many people in Bangladesh. Many are using this type of platform for the first time and may not be fully aware of the risks of gaming addiction. Jalitaka sees raising that awareness as part of its own responsibility. Our support team is specially trained to assist members who may be experiencing difficulties.

Keep one simple rule in mind: only use money you can genuinely afford to spend on Jalitaka — funds left over after your monthly essentials are covered. Never place bets with money set aside for rent, your child's school fees, or groceries. Sticking to this one rule goes a long way toward keeping gaming from becoming a problem.

Jalitaka's Live Casino and Sports Betting are RNG-certified and entirely random. No strategy or system can guarantee consistent wins over the long term. Let go of the mindset that a win is overdue.

Jalitaka takes a strict stance on minors. Age is verified at registration and NID is checked during KYC — these two steps work together to prevent underage access. If someone manages to register using false information, their account will be closed immediately upon detection.

A final word — enjoy gaming, but keep it balanced with everything else in your life. Jalitaka is always here for you — whether you're playing or choosing to stop.

Jalitaka's Responsible Gaming Commitment

No access for minors — Dual Verification at Registration & KYC

Promotional Messages Paused — No Offers During Self-Exclusion

Harder to Increase Limits — A mandatory 72-hour delay applies when increasing limits

Not an addiction advertisement — No promotions framed as "guaranteed wins" or "a way to earn money"

Trained support — Trained to Recognize the Signs of Addiction & Offer Help

Transparent RTP — The Real Odds of Winning Are Clearly Displayed for Every Game

Need help?

If gaming is causing you problems, don't keep it to yourself. Reach out to support: support@jalitaka.best — We Don't Judge, We Help.

Recognize the signs of problem gaming

Watch out if you notice any of these in yourself or someone close to you

Behavioral signs

Sneaking time away from family or work to play
Placing more bets in an attempt to win back lost money
Lying or hiding the truth about your betting
Wanting to stop but being unable to
Feeling restless or irritable when unable to play
Betting with borrowed money or funds taken from others

Emotional & Relationship Warning Signs

Prolonged Sadness or Irritability After a Loss
Spending most of your time gaming instead of with family
Difficulty Concentrating at Work or Study
Continuing to play even when money is tight
Late-Night Gaming Disrupting Sleep
Arguments with loved ones over gaming

What should you do if you notice these signs?
Start by being honest with yourself. Then log in to your Jalitaka account and activate a cooling-off period or self-exclusion. Tell someone close to you. If you feel you need professional support, speak with a mental health specialist. Acknowledging a problem isn't weakness — it's the most courageous step you can take.

How to Use the Tools

Once logged in, all safe gaming tools are easily accessible.

Go to the profile menu

Click the profile icon in the top right corner and look for the "Responsible Gaming" section.

Choose the Tool That Works for You

Deposit Limit, Cooling-Off, Loss Limit, or Reality Check — pick whichever one fits your needs.

Set an Amount or Time Limit

Set your preferred limit or time period and confirm.

Contact Support

If you have any concerns or would like to request self-exclusion, contact our support team directly via live chat or email.

Quick Self-Check

Ask yourself — and answer honestly

Did you deposit more than your set budget last week?

Yes

Sometimes

Have you placed bigger bets out of anger or frustration after a loss?

Yes

Sometimes

Has a family member expressed concern about your gaming?

Yes

Not sure

Frequently asked questions

Common Questions About App Downloads & Age Requirements

Yes, Jalitaka has dedicated apps for both Android and iOS (iPhone/iPad).

To Download the Android App: Jalitaka Website Download Page (/download) to download the APK file. Before installing, you may need to go to your phone's Settings → Security and enable "Unknown sources" or "Install unknown apps".

For the iOS app: Go to the download page and click the iOS link.

App features:
— Only 3–4 MB, runs smoothly even on older phones
— Live Casino streaming supported on low data
— Keep Push notifications on to receive bonus alerts and match updates
— All Payment Methods Work In-App

Having trouble installing? Contact support — they'll walk you through it step by step.

No, absolutely not. To open an account on Jalitaka, you must be at least 18 years of age or older This is a strict requirement — no exceptions.

Anyone aged 16 or 17 who attempts to register will be blocked at two separate stages:

1. At Registration: If the date of birth entered indicates the user is under 18, registration cannot be completed.
2. During KYC Verification: Age is verified against the date of birth on your NID or passport. Even if someone registers with an incorrect age, it will be caught at the KYC stage.

If a minor is identified, the account is immediately closed and any deposited funds are refunded. This is the strictest part of Jalitaka's responsible gaming policy — and it is never relaxed.

Register once you turn 18 — Jalitaka is not for anyone under that age.

Jalitaka Responsible Gaming — Stay in control, stay in the fun