Data Protection & Privacy

Jalitaka Privacy Policy —
How We Protect Your Information

When you register or use Jalitaka, certain information is shared with us. You have the right to know how that information is collected, where it is stored, and how well it is protected. This Privacy Policy sets everything out clearly.

Last revised: May 2026 Applicable: Bangladesh SSL Secured
Your privacy
Our top priority.
No loopholes.
256-bit
SSL encryption
0
Sold to Third Parties
72 hours
Data deletion request process
24/7
Data protection monitoring

Key points of the privacy policy

The principles we follow to protect your information at Jalitaka

Only What's Necessary
Jalitaka only collects information that is genuinely necessary to provide the service. No unnecessary data is requested or stored.
Robust Encryption
Every transaction and piece of personal data you share is protected by 256-bit SSL encryption — the same standard used in the banking industry.
Never sold to third parties
Your personal information is never sold or rented to advertisers or third parties. This is an unwavering policy at Jalitaka.
Your control
You have the right to access, correct, or request deletion of your data. Jalitaka processes all such requests within the specified timeframe.
Cookie Transparency
Jalitaka is transparent about which cookies it uses and why. You also have the option to disable any non-essential cookies.
Marketing opt-out
You can opt out of promotional emails or SMS at any time. Jalitaka never sends spam.
1

Introduction & Scope

This Privacy Policy applies to the Jalitaka (jalitaka.best) website and mobile application. By using Jalitaka's services, you are considered to have agreed to this policy.

Jalitaka believes that protecting the privacy of user data is a fundamental responsibility — not just a legal formality, but a genuine commitment to earning your trust. There is nothing to hide about how we handle your information, which is why everything is stated here plainly and openly.

In brief: Your data is used solely to deliver your service — it is never sold or shared with anyone without your consent.
  • This policy is available in both English and Bengali; the Bengali version is the primary document
  • Jalitaka follows international data protection standards
  • For any privacy-related questions, reach us at support@jalitaka.best
2

What Information Jalitaka Collects

Jalitaka collects two types of information — what you provide directly, and what is generated automatically when you use the service.

Type of data Example How it is collected
Identity Information Full name, date of birth, NID number Registration form / KYC
Contact Information Mobile number, email Registration Form
Payment information BKash/Nagad number, transaction ID Deposit / Withdrawal
Device information IP address, browser, OS Automatically
Usage data Game history, betting logs While using the platform
Location Data Country and city (approximate) Estimated from IP Address

Full payment card numbers and passwords are never stored on Jalitaka's servers. All payment processing is handled directly through bKash or Nagad's own secure systems.

3

Why and How We Use Your Information

Jalitaka uses the data it collects only for specific, defined purposes. Your information is never used for unrelated or unnecessary reasons.

  • Account management: To verify registration, login, and identity
  • Payment Processing: To process deposits and withdrawals securely
  • Security protection: To prevent fraud, money laundering, and account hacking
  • Support services: Using relevant information to resolve your issues quickly
  • Legal obligation: To comply with AML and KYC regulations
  • Service Improvements: To understand which features are most useful — without identifying you personally
  • Relevant communications: To inform you of important updates or offers — you can opt out of this at any time
What we never do: Sharing your information with third parties for advertising purposes, sending you marketing messages without your consent, or analysing your data to build a personal profile.
4

Data Sharing Policy

Jalitaka does not sell your personal data. However, limited information may be shared with trusted third parties where necessary to deliver our services.

  • Payment Providers (bKash, Nagad, Rocket): Only the information required to verify transactions
  • Game providers (Evolution, Pragmatic Play, etc.): Anonymized session data for game operation — not personal identification
  • KYC verification service: For identity verification, processed through recognised and secure providers
  • Legal Authority: Where required by a legal order or government directive — in such cases, Jalitaka is obligated to comply with the law

These parties are given information solely for specific purposes and are contractually bound to uphold Jalitaka's privacy standards. They are not permitted to use that information for any other purpose of their own.

5

Data retention & security measures

Jalitaka stores your data on secure servers housed in industry-standard data centers with both physical and digital security measures in place.

  • All data is stored with 256-bit AES encryption
  • HTTPS/TLS is used across the website and app — all communications are encrypted
  • Passwords are stored using bcrypt hashing — no one at Jalitaka can view your password
  • The database undergoes regular security audits
  • Automated alerts are in place to detect suspicious access attempts
  • Backup data is protected with the same level of encryption

Even after an account is closed or deactivated, certain data may be retained for a defined period to meet legal and regulatory requirements. This period is typically 5 years, as required by international AML guidelines.

6

Cookie & Tracking Policy

Jalitaka uses cookies on its website and app. Cookies are small data files stored in your browser that are necessary for certain site functions.

  • Essential cookies: To maintain your login session — these cannot be disabled as the site won't function without them
  • Performance cookies: Used to identify slow-loading pages — no personal data is collected
  • Preference cookies: To remember your language and theme preferences
  • Analytics cookies: To understand overall site usage patterns — data remains anonymised
Jalitaka does not use third-party tracking cookies for marketing or advertising purposes. Your browsing history is never shared externally.

You can manage cookies in most browsers via Settings → Privacy → Cookies. Please note that disabling essential cookies may affect login functionality and certain site features.

7

Your Rights Over Your Data

As a Jalitaka user, you have several rights over your own data. These aren't just formalities — they're rights you can actually exercise.

Right to Access
You can request to see what information Jalitaka holds about you.
Right to Rectification
You may request corrections to any inaccurate or outdated information.
Right to Erasure
You can request that your data be deleted, provided there is no legal obligation to retain it.
Right to Restrict Processing
You can request that we stop using your data for specific purposes.
Right to data portability
You can request a copy of your data in a commonly used, portable format.
Marketing opt-out
You can opt out of promotional messages at any time.

To exercise these rights support@jalitaka.bestto send us an email. We typically respond within 72 hours.

8

Protection of minors' data

Jalitaka's services are intended exclusively for users aged 18 and above. We do not knowingly collect data from minors.

  • Age is verified at the time of registration
  • Date of birth is verified as part of the KYC process
  • Any account identified as belonging to a minor is immediately suspended
  • If data belonging to a minor has been collected, it will be deleted upon a parent or guardian's request
If a minor has accidentally created an account, or if you suspect someone underage is using this platform, please notify us immediately at support@jalitaka.best.
9

How We Handle Privacy Policy Changes

Jalitaka may update this Privacy Policy when necessary. If changes are made, we will notify you in the following ways:

  • The "Last Updated" date at the top of this page will reflect any changes
  • For significant changes, a notice will be sent to your registered mobile number or email address
  • At least 7 days' notice will be given before any changes take effect

Continuing to use Jalitaka after changes take effect constitutes your acceptance of the updated policy. For major changes, you will be given the option to close your account if you do not wish to continue.

10

Contact & Complaints

For any privacy questions, requests, or complaints, please get in touch with us:

  • Email: support@jalitaka.best — For privacy-related matters, please write "Privacy" in the subject line
  • Live chat: Use the chat button at the bottom of the site — available 24/7 in Bengali
  • Response Time: General queries within 24 hours; data deletion requests within 72 hours

If you believe Jalitaka has violated your privacy rights, please speak with us directly first. We always strive to resolve issues promptly and to your satisfaction.

SSL encrypted
Data is never sold
In your hands
AML compliant
International Standards

A few more things about Jalitaka's privacy policy

When signing up on any online platform, one question naturally comes to mind — where is my data going? At Jalitaka, the answer is straightforward: your information is used solely to provide your service, and nothing more.

The mobile number and name you provide at registration are used primarily to create your account and verify payments. When Jalitaka's support team assists you, they can only see the specific information needed to help — not your full profile.

It is natural to feel a little hesitant about the KYC process, but it is there to protect you. If someone tries to open an account in your name and withdraw funds, KYC prevents that from happening. Your NID image is stored by Jalitaka on a secure, encrypted server and can only be accessed by trained staff for strictly limited purposes.

When you use the Jalitaka mobile app, only the permissions genuinely needed to run the service are requested. Camera permission is used for taking KYC photos, and notification permission is for gaming updates. No unnecessary permissions are asked for.

To fully close your account, submit a request to support@jalitaka.best. If any data must be retained for legal reasons, you will be informed. Everything else will be deleted.

If you have any questions about any part of Jalitaka's Privacy Policy, feel free to ask us directly. We're committed to answering in plain, straightforward language — not hiding behind complex legal jargon.

Core privacy commitments
Your data will never be sold
Passwords are never visible to anyone — they're stored as hashes
Opt out of marketing messages at any time
No third-party tracking cookies are used
Data deletion requests are processed within 72 hours
All data is protected with 256-bit AES encryption
Privacy contact

To request access to, correction of, or deletion of your data: support@jalitaka.best — Please write "Privacy Request" in the subject line.

Frequently asked questions

Frequently Asked Questions About Registration & Withdrawals

Signing up on Jalitaka is straightforward — the entire process typically takes between 3 and 5 minutes. Here is what you will need:

1. An active Bangladeshi mobile number — This is the number your OTP will be sent to for verification.
2. Your full name & date of birth — As per your national identity card.
3. A strong password — To keep your account secure.

To make your first withdrawal after registration, you'll need to complete KYC — this requires a photo of your NID or passport and a selfie. It only needs to be done once.

No documents need to be uploaded at registration — that comes later during KYC. So getting started is quick and hassle-free.

Withdrawing from Jalitaka is straightforward. Log in, go to the Wallet section, and click the "Withdraw" or "Cash Out" button. Enter the amount and select your payment method (bKash, Nagad, or Rocket).

On timing: Most withdrawals Within 30 minutes processed. During peak hours, or for a first-time withdrawal (if KYC has not yet been verified), it may take up to 1–2 hours.

Important to note:
— Minimum withdrawal amount is ৳300
— Withdrawals will always be sent to the same number used for the deposit
— Bonus balance withdrawals require the wagering conditions to be met first
— Withdrawals are processed fastest when KYC is already verified

If there is any delay for any reason, let us know via live chat — our support team will sort it out promptly.

Play on a safe, trusted platform — join Jalitaka today

Your data is secure, payments are safe, and the experience is fully in Bengali. Register with Jalitaka and get started.

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